Our Approach To The Things That Matter To Our Clients
Read more about our approach to:
Security Procurement and Subcontracting
Security Procurement and Subcontracting
Due to the wide geographical spread of our services and the impracticality of directly employing staff when operating within such a diverse range of countries and cultures, we have moved from a direct delivery model to a main contractor/subcontractor model that has proved efficient and effective. It offers several benefits:
- Security service procurement is undertaken by a security company with the knowledge and expertise gained over more than three decades of directly delivering security guards and services
- Security guards working on a project speak the local language and understand the local culture
- Services are deployed locally, ensuring that business continuity is delivered more effectively
- Local country and region-specific licencing and certification are always in place for regulatory compliance
- Increased flexibility and service redundancy to deliver on multi-country or multi-location security contracts for a single client.
Direct Management
Our procurement model is based on developing and directly managing a trusted international network of preferred security contractors and keeping, regularly updating, and expanding our vendor database, from which we invite applications for suitable projects. While doing this, we accept contractual responsibility as the main contractor
Main Contractor Responsibilities
We always accept the main contractor’s responsibility for the quality and efficacy of service provision. Our approach is to recruit, select, and manage a network of contractors that share our standards and approach. In effect, they become extensions of our own business.
Subcontractor Procurement Processes
We employ a robust process for recruiting new security contractors based on criteria such as experience, qualifications, reputation, and compliance with security industry regulations.
A competitive bidding process is sometimes employed to ensure fair selection and value for money. Our goals are to:
- Establish transparent and ethical procurement processes.
- Ensure compliance with legal requirements and industry standards.
- Enhance cost-efficiency and value for money in procurement decisions.
- Promote fair, diverse and competitive recruitment strategies
- Put in place all necessary checks to mitigate the risks associated with subcontractor relationships.
Hazard and Risk Identification: Keeping Our Security Officers and Clients Safe
This section explains how we identify potential dangers (hazards), decide how risky they are, and take steps to stop them (control measures) to keep our security guards and the people they protect safe and healthy.
Who This Applies To
This applies to all our security guard services, like guarding buildings, patrolling areas, holding keys for clients, responding to emergencies and security at events.
Who’s Responsible
The Group Manager:
Will make sure this guide is followed everywhere.
Security Supervisors:
Regularly check for dangers, determine how risky they are, and put safeguards in place. They also keep an eye on how well these safeguards work.
Security Officers:
Report any dangers, accidents, or close calls they see to their supervisor.
How We Do It
1. Identifying the Dangers:
- Supervisors regularly check the places where our security guards work to find possible dangers.
- Security guards also report any dangers they see.
- Examples of dangers include: slipping, tripping, or falling; fires; hazards in the environment, electrical problems; or the potential for violence.
2. Working Out the Risk:
- Supervisors will look at each danger and consider how likely it is to cause harm and how serious that harm could be.
- They will use a special form provided by the company to write this down.
3. Stopping the Dangers:
- Supervisors will put safeguards (control measures) in place to eliminate the dangers completely or make them much less risky.
- This could involve giving security guards special equipment to protect themselves (PPE), having safe ways of doing their jobs, providing training and instructions, and regularly checking equipment.
- There’s a preferred order for these safeguards: first, eliminate the danger entirely, then find a different way to do the job, and so on. Personal protective equipment (PPE) is usually the last resort.
4. Keeping an Eye on Things:
- Supervisors will regularly check to make sure the safeguards are working properly.
- They will also review risks every year, or sooner if things change significantly at a worksite or the tasks the security guards do.
5. Making Sure Everyone Knows
- All security guards will be trained to find dangers, determine the level of risk, and how the safeguards work.
- This training will be given to new guards when they start and repeated every year.
6. Keeping Records
- There will be a completed form for every worksite or task that shows the risks and safeguards.
- Training records will be kept for all security guards.
- Incident reports will be submitted online and will be reported on an Incident Report Form
Laws We Follow
- Health and Safety at Work etc. Act 1974
- Management of Health and Safety at Work Regulations 1999
- Personal Protective Equipment at Work Regulations 1992
Diversity and Inclusion
When employing administrative or direct delivery security staff, we actively seek opportunities to encourage applications from all sections of the community. In particular, we identify and highlight roles that provide opportunities for people with disabilities to thrive, such as CCTV and alarm monitoring, deployment communications, and online reporting.
As a main security contractor with a delivery model that includes the selection and use of subcontractors, we are committed to promoting diversity and inclusion throughout the process. We believe that a focus on diversity contributes to delivering high-quality services. We incorporate it into our subcontracting process by:
- Maintaining a Diverse Supplier Database: We actively seek out, maintain, and expand a database of diverse subcontractors, including businesses owned by minorities, women, veterans, LGBTQ+ individuals, and people with disabilities.
- Inclusive Bidding Process: When inviting bids for subcontracting opportunities, we make a concerted effort to include diverse businesses in the process. We sometimes post opportunities in appropriate media outlets and approach diverse suppliers directly
- Evaluation Criteria: In evaluating bids from potential subcontractors, we consider diversity as one of several important criteria, along with factors like expertise, experience, price, and quality. While diversity alone is not a deciding factor, we award contracts to the most qualified and competitive bidders while taking account of opportunities to promote diversity.
- Subcontractor Development: We actively encourage and mentor diverse subcontractors, providing guidance and opportunities to develop their businesses. This helps build long-term partnerships and expands our diverse supplier base.
- Client Collaboration: We work closely with our clients to understand their own diversity and inclusion goals and are always willing to align with them wherever possible.
Our Environmental Sustainability Programme
1. Introduction
At Risk Global Management, we are committed to delivering high-quality security services while minimising our environmental impact.
This section outlines our approach to environmental protection and the procedures we follow as we focus on sustainability throughout our operations.
2. Remote Working
- We have moved to a remote working model with key management, administrative and support staff working remotely whenever possible to reduce commuting-related emissions.
- We provide our employees with the necessary tools and technology to facilitate effective remote work, such as video conferencing, secure cloud-based document management, encrypted task management, and file-sharing platforms.
- We currently have key staff working entirely remotely in Poland, Bulgaria and the United Kingdom
3. Responsible Sourcing of Uniforms and PPE
- We actively seek suppliers who prioritise sustainable and ethical production practices for our uniforms and equipment.
- We opt for uniforms made from eco-friendly materials, such as organic cotton or recycled polyester, whenever feasible.
4. Reducing Fuel Consumption
- We implement a vehicle-sharing system among our security personnel to reduce the number of vehicles on the road and minimise fuel consumption.
- We utilise route optimisation software to plan the most efficient patrol routes, reducing unnecessary travel and associated emissions.
- We use and encourage the use of efficient, low fuel consumption vehicles, hybrid, and fully electrically powered vehicles
5. Responsible Disposal of Batteries and Electronic Waste
- We follow proper and safe disposal procedures for batteries and electronic waste generated by our security equipment, such as radios and cameras. Wherever possible, we use rechargeable technology.
- We actively seek certified e-waste recycling facilities to ensure that our electronic waste is handled responsibly and recycled whenever possible.
6. Adoption of Solar-Powered Security Technology
- We prioritise the use of solar-powered security technology, such as solar-powered cameras, lighting and motion sensors, to reduce our reliance on traditional energy sources.
- We regularly reassess our equipment supplies and upgrade to more energy-efficient alternatives as technology advances.
7. Employee Training and Awareness
- We provide our employees with regular training and education on environmental best practices and sustainable habits they can adopt in their work and personal lives.
- We encourage our employees to share ideas and suggestions for further improving our environmental performance.
8. Ensuring Sub-Contractor Environmental Commitment
- As an important part of our procurement process, we require our sub-contractors to demonstrate their commitment to environmental protection.
- Sub-contractors must provide evidence of their environmental policies, procedures, and initiatives as part of their tender submission.
- We prioritise working with sub-contractors with a proven track record of sustainable practices and a genuine commitment to reducing their environmental impact.
9. Continuous Improvement
- We regularly review and reassess our environmental protection procedures to identify areas for improvement and ensure we are aligned with industry best practices.
- We set annual targets for reducing our environmental impact and monitor our progress towards these goals.
10. Responsible Person
We employ a dedicated compliance manager to coordinate and oversee progress towards environmental sustainability.
Our 5 Year Roadmap to Carbon Emission Reduction
- Obtain ISO 14001 certification
- Incorporate a sustainability requirement within our procurement processes
- Increase remote working to decrease our carbon footprint
- Introduce paperless office systems, and continue to develop online tools such as electronic document signing, encrypted online document delivery and online reporting
- Continuously evaluate and optimise travel to work, security patrol planning and use of fuel-efficient, hybrid and fully electric vehicles to limit reliance on fossil fuels
- Maximise the use of solar-powered security technology within our services and those of our partners and associates
- Select and participate in a carbon-offsetting initiative
- Ensure that all forms of electronic waste are disposed of responsibly
- Provide our staff with ongoing environmental sustainability training
- Strive for continuous improvement.